Supporting growth without adding complexity
As Logistics UK expanded its workplace booking requirements, it needed a solution that could grow alongside the organisation without adding complexity. What began as a simple desk booking requirement has evolved into a comprehensive workplace management platform covering desks, meeting rooms and car parking across multiple locations.
By implementing Clearooms, Logistics UK has introduced an intuitive, flexible booking system that supports hybrid working, efficient resource management and future workplace growth.
This solution has been such a dream.
Nigel Smart, Director of IT & Development, Logistics UK
- Professional Services Industry
- 100 Employees
- 34 spaces Car park
- Tunbridge Wells Location
Background
Logistics UK represents and supports organisations across the logistics sector. Like many modern organisations, its workplace requirements have changed significantly since the pandemic, with hybrid working now firmly embedded in everyday operations.
As the organisation moved into a new office in central Tunbridge Wells, it needed a practical way to manage shared desks, meeting rooms and limited car parking spaces for a workforce that does not attend the office in the same way every day.
The Challenge
When evaluating workplace booking systems, Logistics UK required a solution that was cost-effective, easy to deploy and capable of scaling as requirements changed.
Several established providers were considered, but pricing models based on per-user licensing proved difficult to justify for a growing organisation with relatively modest initial requirements. The organisation also required:
- A simple user experience with minimal training
- Support for desk, meeting room and parking management
- Single sign-on (SSO) capability
- Flexibility to accommodate future office expansion
- Strong security and data governance standards
Just as importantly, the platform needed to be intuitive enough for staff to adopt without creating additional administrative burden.
There is nothing that I’ve found yet that Clearooms won’t do. If we want to do something, there’ll be a way.
Nigel Smart, Director of IT & Development, Logistics UK
The Solution
Clearooms was selected because of its straightforward pricing model, ease of implementation and intuitive user experience.
Initially deployed for desk booking, the platform has expanded alongside the organisation’s needs and is now used to manage desks, meeting rooms and a 34-space staff car park serving a workforce of around 100 employees.
Administrative controls allow Logistics UK to manage booking rules, regulate access to new spaces and ensure fair allocation of high-demand resources such as parking. Importantly, the platform also supports external users, enabling partner organisations sharing office facilities to access the system with their own booking rules and permissions.
Implementation
Deployment was completed with minimal disruption. Staff received a simple communication containing links to the Clearooms application and were able to begin using the system immediately.
As the organisation relocated to its new Tunbridge Wells office, administrators were able to configure new spaces in advance while preventing bookings until the office was ready for use. Clearooms also integrates with the organisation’s single sign-on environment, supporting internal security requirements and simplifying access for users.
The organisation continues to explore additional functionality, including meeting room and reception tablets for visitor management and room scheduling.
Employees like flexibility, and there’s a huge benefit to both the individual and the company.
Nigel Smart, Director of IT & Development, Logistics UK
Summary & future plans
What began as a simple desk booking solution has grown into a key workplace management platform supporting multiple locations and resource types across Logistics UK.
For Logistics UK, the combination of flexibility, ease of use and responsive support has created confidence that the platform can continue to evolve alongside the organisation’s growth ambitions.
The Results
Clearooms has become an established part of day-to-day workplace operations across Logistics UK. Key outcomes include:
- Rapid & frictionless adoption Employees were able to start booking desks, meeting rooms and parking spaces with minimal guidance.
- Centralised resource management Desks, meeting rooms and parking are managed through a single platform.
- Flexible parking allocation Booking rules help ensure fair access to high-demand parking spaces.
- Secure user access Single sign-on supports organisational security requirements while simplifying access for employees.
- Shared resource management External organisations sharing office space can be added quickly and managed with their own permissions.
- Responsive customer support Queries are resolved quickly through direct access to knowledgeable support specialists.
Let’s get started! Book your free Clearooms demo today
Request a free demo today to find out more about how you can optimise your workspace with Clearooms.
You can also sign up for a FREE no-obligation trial – giving you use of all of Clearooms’s features for free, for one month. There’s no up-front payment required, and you’re under no obligation to subscribe afterwards.
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