Creating flexible, smarter workspaces
Having supported Acrisure in their previous office setting, Clearooms has empowered them to turn their new London office into a truly flexible, insight-driven environment. What began as a search for a desk booking tool evolved into a strategic platform managing over 350 desks and 30+ meeting rooms — helping underpin Acrisure’s modern, scalable, hybrid workplace culture.
Clearooms has become part of how we operate. When software disappears into daily life, that’s when you know it works.
Kate Hardy, Office Manager, Acrisure
- Insurance Industry
- 350+ Desks
- 30+ Meeting rooms
- London Location
Background
Acrisure is a leader in the insurance industry, providing a wide range of products and services through its global network of brokers, managing general agents (MGAs), and other businesses. In the UK, Acrisure has been actively building this network of insurance brokers and MGAs since 2021, aiming to provide a comprehensive suite of services.
The company emphasises the use of technology and data analytics to provide tailored financial solutions and enhance customer experience.
The Challenge
As Acrisure’s UK operations expanded, its teams quickly outgrew their existing office. Desks were in constant demand, meeting rooms were difficult to reserve, and hybrid schedules created uncertainty about who would be in the office on any given day.
With an imminent move to a vastly expanded space, the leadership team wanted a solution that could:
- Support a flexible, hybrid-working culture
- Enable control of desk allocation for certain teams and business functions
- Provide visibility into space usage for smarter planning
- Scale with future growth without complex licensing or per-user fees
The Solution
After comparing multiple providers, Acrisure chose Clearooms for its intuitive interface, transparent pricing, and unified platform covering both desks and meeting rooms.
Unlike other vendors that charged per user, Clearooms’ model — based on the number of desks or rooms — offered financial predictability and flexibility for a fluctuating workforce. The decision was reinforced by early testing in the previous office, where staff quickly adopted the tool with minimal guidance.
Clearooms just felt easier to use — clean interface, straightforward setup, and with no hidden extras.
Caroline Bowen, Office Manager, Acrisure
Implementation
The full rollout coincided with Acrisure’s move to a new headquarters. Clearooms’ onboarding team collaborated closely with Acrisure’s internal project leads, uploading floor plans and adapting to layout changes as the project evolved.
Employees required virtually no training; the interface was intuitive from day one. Clearooms’ responsive support team ensured a smooth transition and addressed requests — such as editing floorplans and advanced integrations — with openness and speed.
Future plans
Acrisure continues to expand its use of Clearooms features, and is looking forward to maximising Smart Booking — which automatically allocates desks based on user metrics, team membership and personal preferences — alongside upcoming Teams and Slack integrations that will let staff check availability directly within their preferred communication tools.
The platform’s adaptability ensures it will evolve alongside Acrisure’s growth, supporting its commitment to efficient, people-centred workplaces.
It’s simple, reliable, and essential to how we manage the office.
Caroline Bowen, Office Manager, Acrisure
The Results
Within weeks of implementation, Clearooms became part of Acrisure’s daily operations, with leadership valuing the data-driven insight it provided. Key outcomes include:
- Seamless hybrid working Staff could instantly see availability, book from their phones, and coordinate with teammates.
- Optimised office space Real-time analytics revealed usage patterns, allowing Acrisure to reconfigure under-used areas and streamline cleaning and energy schedules.
- Improved collaboration Visibility of who’s in the office encouraged face-to-face teamwork and reduced morning uncertainty.
- Operational efficiency Integration with Outlook eliminated double bookings and simplified meeting-room scheduling.
Let’s get started! Book your free Clearooms demo today
Request a free demo today to find out more about how you can optimise your workspace with Clearooms.
You can also sign up for a FREE no-obligation trial – giving you use of all of Clearooms’s features for free, for one month. There’s no up-front payment required, and you’re under no obligation to subscribe afterwards.
More case studies
-
Howes Percival
Enabling flexible working and self-service office administration across a growing UK law firm.
Case Study
-
Ombudsman for Children
A simple, team-based hot desking and parking solution for a hybrid public sector organisation.
Case Study
-
Logistics UK
How Logistics UK grew from simple desk booking to managing desks, meeting rooms and car parking across multiple locations — without adding complexity.
Case Study