Sub-Processor Network
Clearooms may use Sub-processors to support the provision of services ordered by a Client.
This page provides important information about the identity, location, and role of each Sub-processor.
Sub-processors
| Name | Service | Address | Contact |
|---|---|---|---|
| Functional Software, Inc. Sentry.io | Error tracking and crash reporting in the front end, API and mobile apps of the Clearooms platform. processing the IP address, email address, browser name and version and operating system name of the Clearooms users when errors occur to help in diagnostics of crash reports. | 45 Freemont Street 8th Floor, San Fransisco, CA 94105 | legal@sentry.io |
| Amazon Web Services EMEA SARL | Cloud hosting and infrastructure provider. | 38 Avenue John F. Kennedy, L-1855, Luxembourg | aws.amazon.com/contact-us/compliance-support/ |
| Stripe, Inc. | Payment processing. Contact information of billing contact is processed. | dpo@stripe.com | |
| Pipedrive Inc | Sales / CRM system. Primary account owner information is processed. | Pipedrive UK Ltd, Wey House, Farnham Road, Guildford, Surrey, England GU1 4YD, United Kingdom | support@pipedrive.com |
| Mailchimp | Marketing campaigns / newsletters. Administrator users of the registered organization’s email address is processed. | Intuit Mailchimp, 405 N Angier Ave. NE, Atlanta, GA 30308 USA | mailchimp.com/legal |
| GoCardless | Payment processing. Contact information of billing contact is processed if Direct debit is used. | GoCardless Ltd, Sutton Yard, 65 Goswell Road, London, UK EC1V 7EN. | gocardless.com/privacy/ |
| Quickbooks | Invoice processing. Contact information of billing contact is processed. | Intuit Inc., 2700 Coast Avenue, Mountain View, CA 94043 | intuit.com/privacy |
| Sending manual emails to individual users. | 1600 Amphitheatre Parkway, Mountain View, California 94043, USA | policies.google.com/privacy | |
| Crisp | Live chat / support. Administrator users of the registered organization’s email address and name are processed. | 2 Boulevard de Launay, 44100 Nantes, France | dpo@crisp.chat |
| Calendry | Live chat for support and website, email address captured and held for communication purposes. | Privacy Department, Calendly, Inc., 115 E Main St., Ste A1B, Buford, GA 30518, USA | privacy@calendly.com |
| Stonly | Knowledge base for support, access for admins but end users if provided with the link can use. | The Data Protection Officer, 36 Rue Chaptal – 92300 Levallois-Perret. | gdpr@stonly.com |
| Atlassian | Jira ticketing for internal use only, details of support tickets and users effected logged. | Atlassian (UK) Operations Limited, c/o Herbert Smith Freehills LLP, Exchange House, Primrose Street, London EC2A 2EG | privacy@atlassian.com |
| Pandadoc | Estimates and contracts documents. | Privacy Department, 3739 Balboa St. #1083, San Francisco, CA 94121 | pandadoc.com/privacy-notice |
For more information on Clearooms’s privacy practices, please visit our Privacy Policy page. If you have any questions regarding this page, please contact us at DPO@clearooms.com.